Orders
Buying vintage per kilo, how does that work?
We sort huge amounts of vintage clothing, shoes and accessories every day, this makes it impossible to count every single piece. Therefore we sell all our vintage clothing, shoes and accessories per kilo.
We added the approximate number of pieces per 10kg on the page of the requested product, so you have an indication of what to expect.
How can I order at ReRags Vintage Clothing Wholesale?
Whether you are a consumer or have a business, you can create an account and order online. In fairness to all our customers we do not allow hand-picking from stock in production. It is only possible to order online.
Keep in mind that we are a wholesaler, therefore your minimum online order amount is 300,- excluding VAT and shipping costs.
I can only order online. How do I know what quality I will get?
By traveling through Europe we collected a wide range of different European vintage clothing categories which you find on our vintage clothing wholesale website. All our vintage clothing sortings are handpicked by us on the highest quality possible. By default, we do not sell items with holes, rips or stains.
It is important for ReRags Vintage Clothing Wholesale that you are satisfied with our products, so we can build on a long-standing business relationship. We excel in 100% costumer satisfaction and would love to get feedback from you of any kind.
The items I am looking for are out of stock on your website. When will you restock?
Some categories are more rare and harder to find than others. However we restock many of our sortings on a day basis. We also have an email service for products that are out of stock. Go to the desired (out-of-stock) product, there you will get a pop-up within a few seconds where you can leave your email address. You will be notified when we add new stock.
Be aware that when the product is out of stock again, some other customers bought the product before you.
The items I am looking for are not listed on your website. Does this mean ReRags does not sell them?
We believe that with over 350 different sortings we have a very wide range of vintage clothing products suitable for most vintage businesses. Our specialized picking teams are daily looking for new styles and fashion items. We only sell the sortings that are available on our website.
How long will it take till my order is packed and ready to be transported?
If ordered on the ReRags Vintage Clothing website, we ship your order within two business days after receiving the payment. We will email your tracking code to track your shipment. Please note that within the European Union (EU) parcels can only be send with a maximum weight of 22 kilo. Outside EU the maximum amount is 20 kilo. If your ordered quantity is above 20 kilo your items are dispatched with multiple parcels. This information does not apply to shipment of pallets.
Orders per Email: Depending on stock availability goods can be packed as soon as we get your vintage clothing order. Some items are hard to source and in high demand so take this into consideration. The more advanced planning we have the better the likelihood of completing your order.
What are your return policies?
We strive for a 100% customer satisfaction. If for some reason you are not fully satisfied with the delivered products please email us as soon as possible. We will assess the situation and always come up with a suitable solution.
Something went wrong with my order. What can I do?
Where work is done, chips fall and we are very sorry to hear this. Please contact us as soon as possible so we can assess the situation and come up with a suitable solution. We aim to reply your email within one business day. You can also reach us by phone. For more details go to our contact page.
What payment methods do you accept?
We accept the following payments:
- IDEAL
- PAYPAL
- BANK TRANSFER (receiving payment can take up to 3 business days)
- CASH PAYMENT
- CREDIT CARD
- AMERICAN EXPRESS
- MAESTRO
- BELFIUS
- KBC
- ING HOMEPAY
- GIRO PAY
- EPS
Orders will be processed after we received your payment.